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To be by your side 24 hours a day, seven days a week, 365 days a year. This is the purpose of this section of our site. Here you can download, access our commercial documents and manuals.Downloads
For installation or update of the software available for download on this page a password is required, which is available to customers with update contract or that can be purchased separately at any time. Do not start the update process if you do not have the password. And, always back up your entire system before updating (and make sure you know how to install the backup if necessary).UPDATES (password is required for update)
| Product | Date | Version | Bytes | Info | Download |
| CDRsRetriever - Requires 64-bit Windows | 11/12/2023 | 1.0.19 | 11.354.256 | Informações | Download |
| FLAvoice - Full update - Requires 64-bit Windows | 18/11/2024 | 11.0.13 | 692.864.405 | Informações | Download |
| Info360 Informatec - Full update - Requires 64-bit Windows | 15/04/2024 | 2.0.7b240415 | 3.642.491.290 | Download |
INSTALLERS (password is required for installation)
| Product | Date | Version | Bytes | Info | Download |
| CDRsRetriever - Installer - Requires 64-bit Windows | 11/12/2023 | 1.0.19 | 29.528.519 | Download | |
| FLAvoice (Khomp) - Installer - Requires 64-bit Windows | 18/11/2024 | 11.0.13 | 926.672.450 | Download | |
| FLAvoice (SIP) - Installer - Requires 64-bit Windows | 18/11/2024 | 11.0.13 | 1.026.795.148 | Download | |
| Info360 Informatec - Installer | 15/04/2024 | 2.0.7b240415 | 3.642.491.290 | Download |
FORMS & SPREADSHEETS
| Product | Date | Version | Bytes | Info | Download |
| FLAvoice - Atención Automática - ES - V1 | 19/04/2024 | 1 | 244.736 | Download | |
| FLAvoice - Automated Attendance - EN - V1 | 19/04/2024 | 1 | 261.632 | Download | |
| FLAvoice - Enterprise - EN - V1 | 19/04/2024 | 1 | 528.896 | Download | |
| FLAvoice - Empresa - ES - V1 | 19/04/2024 | 1 | 511.488 | Download | |
| FLAvoice - Hotel - EN - V1 | 19/04/2024 | 1 | 616.960 | Download | |
| FLAvoice - Hotel - ES - V1 | 19/04/2024 | 1 | 551.424 | Download | |
| Info360 Informatec - EN - V1 | 19/04/2024 | 1 | 333.312 | Download | |
| Info360 Informatec - ES - V1 | 19/04/2024 | 1 | 277.504 | Download | |
| Info360 Informatec + FLAvoice - EN - V1 | 19/04/2024 | 1 | 750.592 | Download | |
| Info360 Informatec + FLAvoice - ES - V1 | 19/04/2024 | 1 | 657.920 | Download | |
| Satisfaction Survey IVR - EN - V1 | 19/04/2024 | 1 | 276.480 | Download | |
| IVR de Encuesta de Satisfacción - ES - V1 | 19/04/2024 | 1 | 259.584 | Download |
APPS FOR DESK PHONES
| Product | Date | Version | Bytes | Info | Download |
| Concierge - requires FLAvoice v.9.1.3 | 05/10/2023 | 1.0.0 | 14.379.631 | Download | |
| Concierge Messages - requires FLAvoice v.9.1.3 | 05/10/2023 | 1.0.0 | 14.782.195 | Download | |
| PMS (for Avaya Vantage™) - requires FLAvoice v.9.1.3 | 05/10/2023 | 1.0.1 | 8.839.560 | Download | |
| PMS (for Grandstream GXV3370™) - requires FLAvoice v.9.1.3 | 05/10/2023 | 1.0.1 | 8.839.553 | Download | |
| Wake-Up - requires FLAvoice v.9.1.3 | 05/10/2023 | 1.0.0 | 4.540.891 | Download |
QUICK GUIDES
| Product | Date | Version | Bytes | Info | Download |
| [FLAvoice] How to: Connect FLAvoice SIP to analog PBXs | 23/09/2024 | 2024.07 | 20.798.043 | Download | |
| [FLAvoice] How to: Configure FLAvoice for Avaya Aura | 23/09/2024 | 2022.03A | 3.111.034 | Download | |
| [FLAvoice] How to: Configure FLAvoice for Avaya IP Office | 23/09/2024 | 2022.03A | 4.520.031 | Download | |
| [FLAvoice] How to: Configure FLAvoice for Epygi QX | 23/09/2024 | 2024-08-20 | 4.167.095 | Download | |
| [FLAvoice] How to: Configure FLAvoice for Grandstream UCM | 23/09/2024 | 2024-05 | 3.116.093 | Download | |
| [FLAvoice] How to: Install FLAvoice | 23/09/2024 | 2022.03A | 8.846.151 | Download | |
| [FLAvoice] How to: Use Room Status & Minibar | 23/09/2024 | 2017-03-19 | 1.653.635 | Download | |
| [FLAvoiceWEB] How to: Install FLAvoiceWEB | 23/09/2024 | 2024.07 | 11.817.696 | Download |